1. Introduction
This Privacy Policy describes how Noor-e-Ilm Institute ("we", "us", "our") collects, uses, stores and protects the personal information of visitors, students and teachers who use our website at https://nooreilminstitute.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.
2. Information We Collect
We collect information you voluntarily provide to us, and information collected automatically when you visit our website.
- Information you provide: When you submit an admission or registration form, contact us, place a video order, post a review or otherwise interact with our forms, we may collect your name, email address, phone or WhatsApp number, and any other details you choose to share.
- Account information: When you create a student, teacher or administrator account, we store the details required to operate and secure that account, including your login credentials (stored securely) and profile information.
- Usage and device information: We may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our website is used and improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your course admission, registration and video orders;
- To create and manage your student, teacher or administrator account;
- To respond to your enquiries, messages and requests;
- To provide, maintain and improve our website and learning services;
- To send you important updates about your enrollment, orders or account;
- To understand usage patterns and improve the user experience;
- To comply with legal and regulatory obligations.
4. Account and Registration Information
When you register for an account or apply for admission, we collect the information needed to set up and operate that account, such as your name, email address, phone or WhatsApp number, and any other details required to process your admission or enrollment.
This information is used solely to operate and secure your account, manage your enrollment, communicate important updates, and deliver the services you have requested. We do not sell, rent or share your registration information with third parties for their own marketing purposes.
5. Course and Learning Information
When you enrol in a course or access learning services, we may keep records related to your enrollment, classes, assessments, results and any certificates issued. This information is used to deliver the course, track completion, issue certificates where applicable, and answer your questions about your learning progress.
6. Payments and Fee Information
When you pay a course fee, we collect and store the payment details necessary to record the transaction, such as the amount paid, payment date, payment method and reference number. Payment records are used to maintain accurate institute records and to manage fees for your enrollment. We retain only the information needed for these purposes in accordance with applicable law.
8. Google AdSense and Advertising
Advertising Services. If advertising services such as Google AdSense are used on our website, third-party advertising providers may use cookies or similar technologies to help serve, personalise or measure advertisements. Users may be able to manage certain advertising preferences through the relevant advertising provider's settings.
Currently, third-party advertising is not displayed on our website. This section applies if and when advertising services such as Google AdSense are enabled. If and when such services are used:
- Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this website and other websites across the internet.
- You can manage or disable personalised advertising by visiting Google Ads Settings.
- You can opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info/choices.
9. Analytics and Third-Party Services
We may use third-party services to operate and improve our website, including hosting, analytics, payment processing and other service providers. If we enable analytics tools, they may collect information about your visit to our website as described in Section 2 and in accordance with their own policies.
We encourage you to review the privacy practices of any third-party service you engage with through our website.
10. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Examples include secure storage of passwords and information, restricting internal access to personal data on a need-to-know basis, and using secure connections where applicable.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, to provide our services, to maintain records of enrollment, payments and certificates, and to comply with our legal and regulatory obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.
12. Children's Privacy
Our website provides educational services that may be used by children under the supervision of their parents or guardians. We seek to collect only the minimum information necessary to provide our educational services. Parents and guardians are encouraged to monitor their children's online activity.
If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take reasonable steps to remove that information.
13. Third-Party Links
Our website may contain links to external websites, including payment, messaging and other service providers' sites. We are not responsible for the privacy practices, content or policies of these external websites. We encourage you to review the privacy policy of any third-party website before providing them with your personal information.
14. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update or delete your personal information, and to object to or restrict certain processing of your data. You may also manage your browser cookie and advertising preferences using the controls described in Sections 7 and 8.
To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@nooreilm.com
- Phone: +92 309 4084943
- WhatsApp: +92 314 3299701
- Address: Samma Satta , Pakistan
- Website: https://nooreilminstitute.com